Our Guarantees | BrightWrx Holiday Lighting \u2013 Bend<\/title>\n<meta name=\"description\" content=\"Every BrightWrx install is backed in writing: a Lifetime Guarantee on permanent lighting materials, a 1-year labor warranty, 24-hour seasonal service, and a seasonal promise \u2014 satisfaction guaranteed or your lights are free.\">\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@400;600;700;800;900&display=swap\" rel=\"stylesheet\">\n\n<\/head>\n<body style=\"margin:0;background:#fff\">\n\n<div id=\"bwx-gt\">\n<style>\n#bwx-gt{ all:revert; }\n#bwx-gt, #bwx-gt *, #bwx-gt *::before, #bwx-gt *::after{ margin:0; padding:0; box-sizing:border-box; }\n#bwx-gt{\n --navy:#12122D; --navy-2:#1c1c3d; --red:#EC2227; --red-d:#c81b20; --ink:#16161f;\n --mist:#f6f6f3; --line:#e6e6e0; --muted:#5b5b67; --gold:#ffcf4d;\n --disp:'Inter',-apple-system,'Segoe UI',Roboto,Helvetica,Arial,sans-serif;\n font-family:var(--disp); 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}\n#bwx-gt .why .ic, #bwx-gt .gcard .ic{ display:flex !important; align-items:center !important; justify-content:center !important; }\n#bwx-gt .proofbar .pi, #bwx-gt .offer .seal{ display:inline-flex !important; align-items:center !important; }\n<\/style>\n\n\n\n<section class=\"hero\">\n <img decoding=\"async\" class=\"hero-bg\" src=\"https:\/\/brightwrx.com\/bend\/wp-content\/uploads\/sites\/2\/2026\/10\/bend-hero-poster-1024.webp\" alt=\"\" aria-hidden=\"true\" loading=\"eager\" title=\"\">\n <div class=\"hero-shade\"><\/div>\n <div class=\"wrap hero-in\">\n <span class=\"pre\">Our guarantees \u2014 in writing<\/span>\n <h1>We install it. We guarantee it. We manage it.<\/h1>\n <p class=\"sub\">Every BrightWrx install is backed in writing: a Lifetime Guarantee on permanent lighting materials, a one-year labor warranty, 24-hour seasonal service, and a seasonal promise that's almost crazy.<\/p>\n <div class=\"trust-line\"><span class=\"stars\">\u2605\u2605\u2605\u2605\u2605<\/span> 400+ five-star reviews \u00b7 Lighting Bend since 2006 \u00b7 CCB #257964<\/div>\n <div class=\"hero-cta\">\n <a class=\"btn btn-primary btn-lg\" href=\"https:\/\/brightwrx.com\/bend\/free-holiday-lighting-estimate\/\">Get my free estimate →<\/a>\n <a class=\"btn btn-ghost btn-lg\" href=\"tel:15419334980\">Call or text (541) 933-4980<\/a>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n<section class=\"proofbar\"><div class=\"wrap\"><div class=\"row\">\n <div class=\"pi\"><span class=\"stars\">\u2605\u2605\u2605\u2605\u2605<\/span> Rated 5 stars by 400+ locals<\/div>\n <div class=\"pi\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2.4\"><path d=\"M20 6L9 17l-5-5\"\/><\/svg> Licensed, bonded & insured \u00b7 CCB #257964<\/div>\n <div class=\"pi\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2.4\"><path d=\"M3 21h18M5 21V8l7-5 7 5v13\"\/><\/svg> Bend family-owned since 2006<\/div>\n <div class=\"pi\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2.4\"><path d=\"M12 2l2.4 7.4H22l-6 4.4 2.3 7.2L12 16.8 5.7 21l2.3-7.2-6-4.4h7.6z\"\/><\/svg> Oregon's highest-rated on Google<\/div>\n<\/div><\/div><\/section>\n\n\n\n<section class=\"pad\"><div class=\"wrap\">\n <div class=\"shead\"><div class=\"eyebrow\">At a glance<\/div><h2>Two kinds of light. One standard.<\/h2><p class=\"lead\">Seasonal or permanent, the backing is the same: we stand behind the work, in writing, for as long as it matters.<\/p><\/div>\n <div class=\"whygrid\">\n <div class=\"why\"><div class=\"ic\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><path d=\"M9 12l2 2 4-4\"\/><\/svg><\/div><span class=\"tag\">Permanent lighting<\/span><div class=\"h3\">Lifetime Guarantee<\/div><p>If a component of your permanent system fails, we replace it \u2014 for life. The part is always free.<\/p><\/div>\n <div class=\"why\"><div class=\"ic\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2\"><path d=\"M14.7 6.3a4 4 0 00-5.4 5.4L3 18l3 3 6.3-6.3a4 4 0 005.4-5.4l-2.6 2.6-2.1-2.1z\"\/><\/svg><\/div><span class=\"tag\">Permanent lighting<\/span><div class=\"h3\">1-Year Labor Warranty<\/div><p>If anything about the installation is wrong, we fix it. No charge, no trip fee, for one year.<\/p><\/div>\n <div class=\"why\"><div class=\"ic\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2\"><path d=\"M12 21C7 17 3 13.5 3 9a4.5 4.5 0 019-2 4.5 4.5 0 019 2c0 4.5-4 8-9 12z\"\/><\/svg><\/div><span class=\"tag\">Seasonal lighting<\/span><div class=\"h3\">Satisfaction Guaranteed or Your Lights Are FREE<\/div><p>Not happy with your display? We make it right \u2014 or the lights are yours to keep, free.<\/p><\/div>\n <div class=\"why\"><div class=\"ic\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 7v5l3 2\"\/><\/svg><\/div><span class=\"tag\">Seasonal lighting<\/span><div class=\"h3\">24-hour service, all season<\/div><p>Something goes dark? We're at your door within 24 hours. You'll never change a bulb again.<\/p><\/div>\n <div class=\"why\"><div class=\"ic\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2\"><path d=\"M3 8l9-5 9 5v8l-9 5-9-5z\"\/><path d=\"M3 8l9 5 9-5M12 13v8\"\/><\/svg><\/div><span class=\"tag\">Seasonal lighting<\/span><div class=\"h3\">Takedown & storage included<\/div><p>When the season ends we remove everything, store your materials, and bring them back next year.<\/p><\/div>\n <div class=\"why\"><div class=\"ic\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2\"><path d=\"M3 11l9-7 9 7v10H3z\"\/><path d=\"M9 21v-6h6v6\"\/><\/svg><\/div><span class=\"tag\">Every install<\/span><div class=\"h3\">Damage-free guarantee<\/div><p>A clean home and a complimentary inspection when we're done \u2014 on every job.<\/p><\/div>\n <\/div>\n<\/div><\/section>\n\n\n\n<section class=\"pad mist\"><div class=\"wrap\">\n <div class=\"shead\"><div class=\"eyebrow\">Permanent architectural lighting<\/div><h2>Set it once. Guaranteed for life.<\/h2><p class=\"lead\">Our permanent system is installed once and designed to stay. Here's exactly what that promise covers.<\/p><\/div>\n <div class=\"gcards\">\n <div class=\"gcard\">\n <div class=\"ghead\"><div class=\"ic\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#fff\" stroke-width=\"2\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><path d=\"M9 12l2 2 4-4\"\/><\/svg><\/div><div><h3>Lifetime Guarantee<\/h3><span class=\"badge\">Materials \u00b7 Lifetime<\/span><\/div><\/div>\n <p class=\"big\">If a component fails, we replace it. For life. The part is always free.<\/p>\n <div class=\"label\">What's covered<\/div>\n <ul class=\"ulist\">\n <li>LED light modules<\/li>\n <li>Track, channel & mounting hardware<\/li>\n <li>Wiring, connectors & splices<\/li>\n <li>Controllers & power supplies<\/li>\n <\/ul>\n <div class=\"foot\"><b>How long:<\/b> for as long as you, the original owner, own the property. Coverage starts the day your installation is complete and does not transfer to a new owner.<\/div>\n <\/div>\n <div class=\"gcard\">\n <div class=\"ghead\"><div class=\"ic\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#fff\" stroke-width=\"2\"><path d=\"M14.7 6.3a4 4 0 00-5.4 5.4L3 18l3 3 6.3-6.3a4 4 0 005.4-5.4l-2.6 2.6-2.1-2.1z\"\/><\/svg><\/div><div><h3>1-Year Labor Warranty<\/h3><span class=\"badge\">Workmanship \u00b7 1 year<\/span><\/div><\/div>\n <p class=\"big\">If anything about the installation is wrong, we fix it \u2014 no charge, no trip fee \u2014 for one year from completion.<\/p>\n <div class=\"label\">What's covered<\/div>\n <ul class=\"ulist\">\n <li>Mounting, alignment & attachment points<\/li>\n <li>Sealing at every penetration we make<\/li>\n <li>Wiring routes & connections<\/li>\n <li>Controller & power supply installation<\/li>\n <li>Setup, zoning & programming<\/li>\n <\/ul>\n <div class=\"foot\"><b>Year one, end to end:<\/b> labor to replace any covered part is included too \u2014 parts and workmanship, the whole system.<\/div>\n <\/div>\n <\/div>\n <div class=\"shead\" style=\"margin:60px auto 30px\"><h2 style=\"font-size:clamp(1.6rem,3.2vw,2.2rem)\">What happens over time<\/h2><\/div>\n <div class=\"steps\">\n <div class=\"step\"><h3>Year one<\/h3><p>Parts, labor, and the trip are all included. If something fails, we handle it start to finish.<\/p><\/div>\n <div class=\"step\"><h3>Year two and beyond<\/h3><p>The part is still free. A standard service visit covers the technician's trip \u2014 or it's included with your Quarterly Maintenance Plan.<\/p><\/div>\n <div class=\"step\"><h3>Selling your home<\/h3><p>The Lifetime Guarantee is for you, the original owner, at this address. It ends when the property changes hands. New owners are welcome to call us for service at our standard rates.<\/p><\/div>\n <\/div>\n<\/div><\/section>\n\n\n\n<section class=\"pad\"><div class=\"wrap\"><div class=\"offer\">\n <span class=\"seal\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#fff\" stroke-width=\"2.4\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><path d=\"M9 12l2 2 4-4\"\/><\/svg> Our bold promise \u00b7 Seasonal lighting<\/span>\n <h2>Satisfaction Guaranteed or Your Lights Are FREE.<\/h2>\n <p>You approved the design. We install it. If it isn't right, we make it right \u2014 and if we can't, the lights are yours. Free.<\/p>\n <div class=\"steps red\">\n <div class=\"step\"><h3>Look at it lit<\/h3><p>The night your display goes up, step outside. If it isn't what you expected, tell us within 7 days of installation.<\/p><\/div>\n <div class=\"step\"><h3>We make it right<\/h3><p>Spacing, lines, colors, coverage \u2014 anything short of the design you approved \u2014 fixed at no charge.<\/p><\/div>\n <div class=\"step\"><h3>Your lights are free<\/h3><p>If we still can't make you happy, we take the display down, leave the lights with you, and you pay nothing. Anything you've paid is refunded.<\/p><\/div>\n <\/div>\n <p class=\"micro\" style=\"margin-top:22px\">Covers the design and installation you approved. Additions after installation are priced as additions. Seasonal holiday lighting only.<\/p>\n<\/div><\/div><\/section>\n\n\n\n<section class=\"pad mist\"><div class=\"wrap\">\n <div class=\"shead\"><div class=\"eyebrow\">Season-long service<\/div><h2>A dark bulb is our problem, not yours.<\/h2><\/div>\n <div class=\"stack\">\n <div class=\"si\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2.6\"><path d=\"M20 6L9 17l-5-5\"\/><\/svg><div><b>24-hour service<\/b> <span>\u2014 call or text and we're at your door within 24 hours. No service charge.<\/span><\/div><\/div>\n <div class=\"si\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2.6\"><path d=\"M20 6L9 17l-5-5\"\/><\/svg><div><b>Quick check first<\/b> <span>\u2014 if the whole display is off, press the reset button on the outdoor outlet (GFCI) and check the timer. Still dark? Call or text us.<\/span><\/div><\/div>\n <div class=\"si\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2.6\"><path d=\"M20 6L9 17l-5-5\"\/><\/svg><div><b>Covered, no charge<\/b> <span>\u2014 strands, bulbs, connections, timers, and extension runs we installed.<\/span><\/div><\/div>\n <div class=\"si\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2.6\"><path d=\"M20 12l-8 8-8-8V4h8z\"\/><circle cx=\"8\" cy=\"8\" r=\"1.2\"\/><\/svg><div><b>At a standard service charge<\/b> <span>\u2014 repairs after storms, snow or ice load, falling branches, animals, vehicles, or work by others; re-hanging after roof or exterior work.<\/span><\/div><\/div>\n <div class=\"si\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2.6\"><path d=\"M20 6L9 17l-5-5\"\/><\/svg><div><b>Takedown & storage<\/b> <span>\u2014 we remove it all in January, store your materials, and bring them back next season.<\/span><\/div><\/div>\n <div class=\"si\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2.6\"><path d=\"M20 6L9 17l-5-5\"\/><\/svg><div><b>Damage-free guarantee<\/b> <span>\u2014 a clean home and a complimentary inspection when we're done.<\/span><\/div><\/div>\n <\/div>\n<\/div><\/section>\n\n\n\n<section class=\"pad\"><div class=\"wrap\">\n <div class=\"shead\"><div class=\"eyebrow\">Need us?<\/div><h2>How to make a claim.<\/h2><p class=\"lead\">Three steps. Most permanent-lighting issues are sorted without a truck ever leaving the shop.<\/p><\/div>\n <div class=\"steps\">\n <div class=\"step\"><h3>Contact us<\/h3><p>Call or text <a href=\"tel:15419334980\" style=\"color:var(--red);font-weight:700;text-decoration:none\">(541) 933-4980<\/a>, or email <a href=\"mailto:team@oregon.brightwrx.com\" style=\"color:var(--red);font-weight:700;text-decoration:none\">team@oregon.brightwrx.com<\/a>.<\/p><\/div>\n <div class=\"step\"><h3>Tell us what you're seeing<\/h3><p>Permanent systems can often be checked \u2014 and fixed \u2014 remotely through our control dashboard by your dedicated lighting technician.<\/p><\/div>\n <div class=\"step\"><h3>We fix or replace it<\/h3><p>If a part has failed or a repair is needed, we schedule a technician. Keep your installation paperwork \u2014 it shows your completion date and system details.<\/p><\/div>\n <\/div>\n <div class=\"cta-row\" style=\"justify-content:center\">\n <a class=\"btn btn-primary\" href=\"tel:15419334980\">Call or text (541) 933-4980<\/a>\n <a class=\"btn btn-dark\" href=\"mailto:team@oregon.brightwrx.com\">Email team@oregon.brightwrx.com<\/a>\n <\/div>\n<\/div><\/section>\n\n\n\n<section class=\"pad mist\"><div class=\"wrap\">\n <div class=\"shead\"><div class=\"eyebrow\">The honest list<\/div><h2>What's not covered.<\/h2><p class=\"lead\">So there are no surprises later.<\/p><\/div>\n <div class=\"xlist\">\n <div>Damage from impact, roofing or construction work, pressure washing, painting, or work on the system by anyone other than BrightWrx<\/div>\n <div>Fire, flood, wind-borne debris, falling trees, earthquake, lightning, power surges, vandalism, animals, or other events outside our control<\/div>\n <div>Your property's electrical supply, Wi-Fi and internet, mobile devices, and the third-party app and cloud services a permanent system relies on<\/div>\n <div>Normal aging \u2014 gradual change in brightness or color over many years, cosmetic weathering of hardware<\/div>\n <div>Systems that have been moved, relocated, or modified, and changes to the building after installation<\/div>\n <div>Customer-supplied or consumer-grade products you ask us to install \u2014 those carry their manufacturer's warranty (our labor warranty still covers our workmanship)<\/div>\n <\/div>\n<\/div><\/section>\n\n\n\n<section class=\"pad dark\"><div class=\"wrap\">\n <div class=\"shead\" style=\"margin-bottom:0\"><div class=\"eyebrow\">What backs it<\/div><h2>A guarantee is only as good as the company behind it.<\/h2><p class=\"lead\">We've been here nearly 20 years to honor every promise we've made \u2014 and we'll be here for this one.<\/p><\/div>\n <div class=\"stats\">\n <div class=\"stat\"><b>2006<\/b><span>Lighting Oregon since<\/span><\/div>\n <div class=\"stat\"><b>1,000+<\/b><span>Homes & businesses lit<\/span><\/div>\n <div class=\"stat\"><b>400+<\/b><span>Five-star reviews<\/span><\/div>\n <div class=\"stat sm\"><b>CCB #257964<\/b><span>Licensed, bonded & insured<\/span><\/div>\n <\/div>\n<\/div><\/section>\n\n\n\n<section class=\"pad mist\"><div class=\"wrap\">\n <div class=\"shead\"><div class=\"eyebrow\">Good questions<\/div><h2>The guarantee, in plain English.<\/h2><\/div>\n <div class=\"faq\">\n <details open><summary>What does \"lifetime\" actually mean?<\/summary><p>For as long as you, the original owner, own the property where the system was installed. Coverage begins the day your installation is complete and ends when the property changes hands \u2014 it doesn't transfer to a new owner.<\/p><\/details>\n <details><summary>Does the Lifetime Guarantee include labor?<\/summary><p>The part is always free. Labor and the trip are included for your first year under the 1-Year Labor Warranty. After that, a standard service visit covers the technician's time \u2014 or it's included with the Quarterly Maintenance Plan.<\/p><\/details>\n <details><summary>Does \"your lights are free\" apply to permanent lighting?<\/summary><p>No. That promise is for seasonal holiday displays \u2014 the lights we install for the season, take down, and store. Permanent lighting is a different product, installed once and designed to stay, and it's covered by the Lifetime Guarantee on materials and the 1-Year Labor Warranty on workmanship.<\/p><\/details>\n <details><summary>What if a light goes out during the season?<\/summary><p>It's our problem, not yours. Call or text and we're at your door within 24 hours, no service charge. Repairs after storms, falling branches, or work by others are done at a standard service charge.<\/p><\/details>\n <details><summary>I'm not rebooking next season \u2014 what happens to my lights?<\/summary><p>If we stored your lights and you don't rebook, we'll deliver them back to you at the start of the next season for a 10% storage-and-delivery fee based on your original installation cost. If you store them yourself, next season's 25% return-customer discount doesn't apply, since we can't inspect and maintain lights stored outside our facility.<\/p><\/details>\n <details><summary>Is the app or my Wi-Fi covered?<\/summary><p>The app, your Wi-Fi, and your phone sit outside the guarantee \u2014 but your dedicated lighting technician can usually get you reconnected remotely in a few minutes. Just call.<\/p><\/details>\n <details><summary>What if a roofer or painter damages the system?<\/summary><p>Work by others isn't covered by the guarantee, but it's usually a quick fix. Call us and we'll assess it and quote the repair before anything is done.<\/p><\/details>\n <details><summary>What if I ask you to install a consumer-grade product I bought myself?<\/summary><p>We'll install it, and our 1-Year Labor Warranty covers our workmanship. The product itself carries its manufacturer's warranty \u2014 the Lifetime Guarantee is for our professional permanent system.<\/p><\/details>\n <\/div>\n<\/div><\/section>\n\n\n\n<section class=\"pad\" style=\"padding:48px 0\"><div class=\"wrap\">\n <div class=\"fine\">\n <p><b>The fine print.<\/b> These guarantees are promises to repair or replace; they do not cover incidental or consequential costs such as loss of use. The seasonal guarantee applies to seasonal holiday lighting only; permanent lighting is covered by the Lifetime Guarantee and 1-Year Labor Warranty. If our crew damages your property, that is handled through our liability insurance \u2014 tell us right away. For lease accounts, coverage applies while the account is in good standing. Cancellation and refund terms before service are set out in your service agreement. Under federal law, these guarantees are limited warranties. Some states do not allow limits on incidental or consequential damages, so those limits may not apply to you. These guarantees give you specific legal rights, and you may also have other rights that vary from state to state.<\/p>\n <p>BrightWrx Holiday Lighting \u2014 Bend (formerly Christmas Lights Factory) \u00b7 Christmas Lights R US LLC \u00b7 Oregon CCB #257964 \u00b7 Effective October 2026.<\/p>\n <\/div>\n<\/div><\/section>\n\n\n\n<section class=\"pad final\"><div class=\"wrap\">\n <div class=\"eyebrow\" style=\"color:#ff8a8d\">Zero risk<\/div>\n <h2>Ready for the best-looking home on the block?<\/h2>\n <p class=\"lead\">Get a free, no-obligation estimate from Oregon's highest-rated lighting team. We design it, install it, maintain it, and take it down \u2014 and we put it all in writing.<\/p>\n <div class=\"cta-row\" style=\"justify-content:center\">\n <a class=\"btn btn-primary btn-lg\" href=\"https:\/\/brightwrx.com\/bend\/free-holiday-lighting-estimate\/\">Get my free estimate →<\/a>\n <a class=\"btn btn-ghost btn-lg\" href=\"https:\/\/lightdesigner.app\/peek\/brightwrx-bend\" rel=\"nofollow noopener\" target=\"_blank\">Design my home in 60s<\/a>\n <a class=\"btn btn-ghost btn-lg\" href=\"tel:15419334980\">Call (541) 933-4980<\/a>\n <\/div>\n <p class=\"ps\"><b>P.S.<\/b> \u2014 Remember: if you're not happy, your lights are free. The only thing you have to lose is another weekend on a ladder in the cold.<\/p>\n<\/div><\/section>\n\n<\/div>\n\n<\/body>\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Our Guarantees | BrightWrx Holiday Lighting \u2013 Bend Our guarantees \u2014 in writing We install it. We guarantee it. We manage it. Every BrightWrx install is backed in writing: a Lifetime Guarantee on permanent lighting materials, a one-year labor warranty, 24-hour seasonal service, and a seasonal promise that’s almost crazy. \u2605\u2605\u2605\u2605\u2605 400+ five-star reviews \u00b7 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3093","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/brightwrx.com\/bend\/wp-json\/wp\/v2\/pages\/3093","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brightwrx.com\/bend\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/brightwrx.com\/bend\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/brightwrx.com\/bend\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/brightwrx.com\/bend\/wp-json\/wp\/v2\/comments?post=3093"}],"version-history":[{"count":7,"href":"https:\/\/brightwrx.com\/bend\/wp-json\/wp\/v2\/pages\/3093\/revisions"}],"predecessor-version":[{"id":3104,"href":"https:\/\/brightwrx.com\/bend\/wp-json\/wp\/v2\/pages\/3093\/revisions\/3104"}],"wp:attachment":[{"href":"https:\/\/brightwrx.com\/bend\/wp-json\/wp\/v2\/media?parent=3093"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

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border:1px solid var(--line); border-radius:16px; padding:28px; }\n#bwx-gt .why .ic{ width:48px; height:48px; border-radius:12px; background:rgba(236,34,39,.1); display:flex; align-items:center; justify-content:center; margin-bottom:16px; }\n#bwx-gt .why .tag{ display:inline-block; font-size:.72rem; font-weight:800; letter-spacing:.1em; text-transform:uppercase; color:var(--red); margin-bottom:8px; }\n#bwx-gt .why .h3{ font-size:1.14rem; } #bwx-gt .why p{ color:var(--muted); font-size:.98rem; margin-top:8px; }\n\/* guarantee cards (permanent) *\/\n#bwx-gt .gcards{ display:grid; grid-template-columns:1fr 1fr; gap:22px; }\n@media(max-width:880px){ #bwx-gt .gcards{ grid-template-columns:1fr; } }\n#bwx-gt .gcard{ background:#fff; border:1px solid var(--line); border-radius:18px; padding:32px 30px; box-shadow:0 10px 30px rgba(0,0,0,.05); display:flex; flex-direction:column; }\n#bwx-gt .gcard .ghead{ display:flex; align-items:center; gap:14px; margin-bottom:14px; }\n#bwx-gt .gcard .ic{ width:52px; 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justify-content:center; }\n#bwx-gt .gcard .foot{ margin-top:auto; padding-top:20px; border-top:1px dashed var(--line); color:var(--muted); font-size:.98rem; margin-top:22px; }\n\/* steps *\/\n#bwx-gt .steps{ display:grid; grid-template-columns:repeat(3,1fr); gap:18px; counter-reset:s; }\n@media(max-width:760px){ #bwx-gt .steps{ grid-template-columns:1fr; } }\n#bwx-gt .step{ background:#fff; border:1px solid var(--line); border-radius:16px; padding:26px 22px; color:var(--ink); }\n#bwx-gt .step::before{ counter-increment:s; content:counter(s); display:flex; align-items:center; justify-content:center; width:42px; height:42px; border-radius:12px; background:var(--navy); color:#fff; font-family:var(--disp); font-weight:800; font-size:1.1rem; margin-bottom:16px; }\n#bwx-gt .step h3{ font-size:1.14rem; color:var(--navy); } #bwx-gt .step p{ color:var(--muted); font-size:.97rem; margin-top:8px; }\n#bwx-gt .steps.red .step::before{ background:var(--red); }\n\/* offer (dark promise block) *\/\n#bwx-gt .offer{ background-color:#0e0e22; background-image:radial-gradient(800px 420px at 50% -30%, #2a2a55, #0e0e22 65%); color:#fff; border-radius:24px; padding:54px 40px; text-align:center; }\n@media(max-width:600px){ #bwx-gt .offer{ padding:40px 22px; } }\n#bwx-gt .offer .seal{ display:inline-flex; align-items:center; gap:10px; background:var(--red); color:#fff; font-weight:800; padding:10px 20px; border-radius:100px; font-size:.9rem; letter-spacing:.04em; text-transform:uppercase; margin-bottom:22px; }\n#bwx-gt .offer h2{ color:#fff; font-size:clamp(2rem,4.4vw,3.1rem); }\n#bwx-gt .offer p{ color:rgba(255,255,255,.84); font-size:1.16rem; max-width:60ch; margin:18px auto 0; }\n#bwx-gt .offer .steps{ margin-top:34px; text-align:left; }\n#bwx-gt .offer .step p{ color:var(--muted); font-size:.97rem; max-width:none; margin:8px 0 0; }\n#bwx-gt .offer p.micro{ font-size:.9rem; color:rgba(255,255,255,.62); }\n#bwx-gt .stat.sm b{ font-size:clamp(1.5rem,3vw,2.2rem); line-height:1.15; padding-top:.35em; }\n\/* value stack *\/\n#bwx-gt .stack{ max-width:760px; margin:0 auto; background:#fff; border:1px solid var(--line); border-radius:18px; padding:34px 38px; box-shadow:0 16px 40px rgba(0,0,0,.07); }\n@media(max-width:600px){ #bwx-gt .stack{ padding:24px 20px; } }\n#bwx-gt .stack .si{ display:flex; align-items:flex-start; gap:14px; padding:14px 0; border-bottom:1px dashed var(--line); }\n#bwx-gt .stack .si:last-child{ border-bottom:0; }\n#bwx-gt .stack .si b{ font-weight:700; } #bwx-gt .stack .si span{ color:var(--muted); }\n\/* not-covered list *\/\n#bwx-gt .xlist{ display:grid; grid-template-columns:1fr 1fr; gap:14px 28px; max-width:980px; margin:0 auto; }\n@media(max-width:680px){ #bwx-gt .xlist{ grid-template-columns:1fr; } }\n#bwx-gt .xlist div{ position:relative; padding-left:34px; font-size:1.02rem; color:var(--ink); }\n#bwx-gt .xlist div::before{ content:\"\\00d7\"; position:absolute; left:0; top:-1px; width:22px; height:22px; border-radius:50%; background:var(--navy); color:#fff; font-size:.95rem; font-weight:800; line-height:1; display:flex; align-items:center; justify-content:center; }\n\/* stats *\/\n#bwx-gt .stats{ display:grid; grid-template-columns:repeat(4,1fr); gap:18px; margin-top:40px; }\n@media(max-width:760px){ #bwx-gt .stats{ grid-template-columns:repeat(2,1fr); } }\n#bwx-gt .stat{ text-align:center; padding:18px; }\n#bwx-gt .stat b{ font-family:var(--disp); font-weight:900; font-size:clamp(2rem,4.6vw,3.2rem); color:#fff; display:block; line-height:1; }\n#bwx-gt .stat span{ display:block; margin-top:10px; font-size:.92rem; color:rgba(255,255,255,.72); }\n\/* faq *\/\n#bwx-gt .faq{ max-width:840px; margin:0 auto; }\n#bwx-gt .faq details{ background:#fff; border:1px solid var(--line); border-radius:14px; margin-bottom:12px; overflow:hidden; }\n#bwx-gt .faq summary{ list-style:none; cursor:pointer; padding:20px 54px 20px 22px; font-family:var(--disp); font-weight:700; font-size:1.06rem; color:var(--navy); position:relative; }\n#bwx-gt .faq summary::-webkit-details-marker{ display:none; }\n#bwx-gt .faq summary::after{ content:\"+\"; position:absolute; right:22px; top:50%; transform:translateY(-50%); font-size:1.5rem; color:var(--red); font-weight:700; }\n#bwx-gt .faq details[open] summary::after{ content:\"\\2212\"; }\n#bwx-gt .faq details p{ padding:0 22px 22px; color:var(--muted); }\n\/* fine print *\/\n#bwx-gt .fine{ max-width:860px; margin:0 auto; font-size:.86rem; color:var(--muted); line-height:1.6; }\n#bwx-gt .fine p{ margin-top:10px; }\n\/* final *\/\n#bwx-gt .final{ background-color:#0b0b1c; background-image:radial-gradient(900px 480px at 50% -20%, #2a2a55, #0b0b1c 62%); color:#fff; text-align:center; }\n#bwx-gt .final h2{ color:#fff; font-size:clamp(2.1rem,4.6vw,3.2rem); }\n#bwx-gt .final .lead{ margin:18px auto 0; max-width:60ch; }\n#bwx-gt .ps{ max-width:680px; margin:26px auto 0; font-size:1.02rem; color:rgba(255,255,255,.72); }\n\/* ===== SVG icon fix: protects icons from theme CSS ===== *\/\n#bwx-gt svg{\n display:block !important; flex:none !important;\n max-width:none !important; min-width:0 !important;\n overflow:visible !important; vertical-align:middle !important;\n fill:none !important; background:none !important;\n opacity:1 !important; visibility:visible !important;\n stroke-linecap:round; stroke-linejoin:round;\n}\n#bwx-gt svg *{ fill:none !important; stroke:inherit !important; stroke-width:inherit !important; visibility:visible !important; }\n#bwx-gt .proofbar .pi svg, #bwx-gt .offer .seal svg{ width:18px !important; height:18px !important; }\n#bwx-gt .stack .si svg{ width:22px !important; height:22px !important; margin-top:2px; }\n#bwx-gt .why .ic svg{ width:24px !important; height:24px !important; }\n#bwx-gt .gcard .ic svg{ width:26px !important; height:26px !important; }\n#bwx-gt .proofbar .pi svg, #bwx-gt .stack .si svg, #bwx-gt .why .ic svg{ stroke:#EC2227 !important; }\n#bwx-gt .offer .seal svg, #bwx-gt .gcard .ic svg{ stroke:#fff !important; }\n#bwx-gt .proofbar .pi svg, #bwx-gt .offer .seal svg{ stroke-width:2.4 !important; }\n#bwx-gt .stack .si svg{ stroke-width:2.6 !important; }\n#bwx-gt .why .ic svg, #bwx-gt .gcard .ic svg{ stroke-width:2 !important; }\n#bwx-gt .why .ic, #bwx-gt .gcard .ic{ display:flex !important; align-items:center !important; justify-content:center !important; }\n#bwx-gt .proofbar .pi, #bwx-gt .offer .seal{ display:inline-flex !important; align-items:center !important; }\n<\/style>\n\n\n\n<section class=\"hero\">\n <img decoding=\"async\" class=\"hero-bg\" src=\"https:\/\/brightwrx.com\/bend\/wp-content\/uploads\/sites\/2\/2026\/10\/bend-hero-poster-1024.webp\" alt=\"\" aria-hidden=\"true\" loading=\"eager\" title=\"\">\n <div class=\"hero-shade\"><\/div>\n <div class=\"wrap hero-in\">\n <span class=\"pre\">Our guarantees \u2014 in writing<\/span>\n <h1>We install it. We guarantee it. We manage it.<\/h1>\n <p class=\"sub\">Every BrightWrx install is backed in writing: a Lifetime Guarantee on permanent lighting materials, a one-year labor warranty, 24-hour seasonal service, and a seasonal promise that's almost crazy.<\/p>\n <div class=\"trust-line\"><span class=\"stars\">\u2605\u2605\u2605\u2605\u2605<\/span> 400+ five-star reviews \u00b7 Lighting Bend since 2006 \u00b7 CCB #257964<\/div>\n <div class=\"hero-cta\">\n <a class=\"btn btn-primary btn-lg\" href=\"https:\/\/brightwrx.com\/bend\/free-holiday-lighting-estimate\/\">Get my free estimate →<\/a>\n <a class=\"btn btn-ghost btn-lg\" href=\"tel:15419334980\">Call or text (541) 933-4980<\/a>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n<section class=\"proofbar\"><div class=\"wrap\"><div class=\"row\">\n <div class=\"pi\"><span class=\"stars\">\u2605\u2605\u2605\u2605\u2605<\/span> Rated 5 stars by 400+ locals<\/div>\n <div class=\"pi\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2.4\"><path d=\"M20 6L9 17l-5-5\"\/><\/svg> Licensed, bonded & insured \u00b7 CCB #257964<\/div>\n <div class=\"pi\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2.4\"><path d=\"M3 21h18M5 21V8l7-5 7 5v13\"\/><\/svg> Bend family-owned since 2006<\/div>\n <div class=\"pi\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2.4\"><path d=\"M12 2l2.4 7.4H22l-6 4.4 2.3 7.2L12 16.8 5.7 21l2.3-7.2-6-4.4h7.6z\"\/><\/svg> Oregon's highest-rated on Google<\/div>\n<\/div><\/div><\/section>\n\n\n\n<section class=\"pad\"><div class=\"wrap\">\n <div class=\"shead\"><div class=\"eyebrow\">At a glance<\/div><h2>Two kinds of light. One standard.<\/h2><p class=\"lead\">Seasonal or permanent, the backing is the same: we stand behind the work, in writing, for as long as it matters.<\/p><\/div>\n <div class=\"whygrid\">\n <div class=\"why\"><div class=\"ic\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><path d=\"M9 12l2 2 4-4\"\/><\/svg><\/div><span class=\"tag\">Permanent lighting<\/span><div class=\"h3\">Lifetime Guarantee<\/div><p>If a component of your permanent system fails, we replace it \u2014 for life. The part is always free.<\/p><\/div>\n <div class=\"why\"><div class=\"ic\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2\"><path d=\"M14.7 6.3a4 4 0 00-5.4 5.4L3 18l3 3 6.3-6.3a4 4 0 005.4-5.4l-2.6 2.6-2.1-2.1z\"\/><\/svg><\/div><span class=\"tag\">Permanent lighting<\/span><div class=\"h3\">1-Year Labor Warranty<\/div><p>If anything about the installation is wrong, we fix it. No charge, no trip fee, for one year.<\/p><\/div>\n <div class=\"why\"><div class=\"ic\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2\"><path d=\"M12 21C7 17 3 13.5 3 9a4.5 4.5 0 019-2 4.5 4.5 0 019 2c0 4.5-4 8-9 12z\"\/><\/svg><\/div><span class=\"tag\">Seasonal lighting<\/span><div class=\"h3\">Satisfaction Guaranteed or Your Lights Are FREE<\/div><p>Not happy with your display? We make it right \u2014 or the lights are yours to keep, free.<\/p><\/div>\n <div class=\"why\"><div class=\"ic\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 7v5l3 2\"\/><\/svg><\/div><span class=\"tag\">Seasonal lighting<\/span><div class=\"h3\">24-hour service, all season<\/div><p>Something goes dark? We're at your door within 24 hours. You'll never change a bulb again.<\/p><\/div>\n <div class=\"why\"><div class=\"ic\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2\"><path d=\"M3 8l9-5 9 5v8l-9 5-9-5z\"\/><path d=\"M3 8l9 5 9-5M12 13v8\"\/><\/svg><\/div><span class=\"tag\">Seasonal lighting<\/span><div class=\"h3\">Takedown & storage included<\/div><p>When the season ends we remove everything, store your materials, and bring them back next year.<\/p><\/div>\n <div class=\"why\"><div class=\"ic\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2\"><path d=\"M3 11l9-7 9 7v10H3z\"\/><path d=\"M9 21v-6h6v6\"\/><\/svg><\/div><span class=\"tag\">Every install<\/span><div class=\"h3\">Damage-free guarantee<\/div><p>A clean home and a complimentary inspection when we're done \u2014 on every job.<\/p><\/div>\n <\/div>\n<\/div><\/section>\n\n\n\n<section class=\"pad mist\"><div class=\"wrap\">\n <div class=\"shead\"><div class=\"eyebrow\">Permanent architectural lighting<\/div><h2>Set it once. Guaranteed for life.<\/h2><p class=\"lead\">Our permanent system is installed once and designed to stay. Here's exactly what that promise covers.<\/p><\/div>\n <div class=\"gcards\">\n <div class=\"gcard\">\n <div class=\"ghead\"><div class=\"ic\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#fff\" stroke-width=\"2\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><path d=\"M9 12l2 2 4-4\"\/><\/svg><\/div><div><h3>Lifetime Guarantee<\/h3><span class=\"badge\">Materials \u00b7 Lifetime<\/span><\/div><\/div>\n <p class=\"big\">If a component fails, we replace it. For life. The part is always free.<\/p>\n <div class=\"label\">What's covered<\/div>\n <ul class=\"ulist\">\n <li>LED light modules<\/li>\n <li>Track, channel & mounting hardware<\/li>\n <li>Wiring, connectors & splices<\/li>\n <li>Controllers & power supplies<\/li>\n <\/ul>\n <div class=\"foot\"><b>How long:<\/b> for as long as you, the original owner, own the property. Coverage starts the day your installation is complete and does not transfer to a new owner.<\/div>\n <\/div>\n <div class=\"gcard\">\n <div class=\"ghead\"><div class=\"ic\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#fff\" stroke-width=\"2\"><path d=\"M14.7 6.3a4 4 0 00-5.4 5.4L3 18l3 3 6.3-6.3a4 4 0 005.4-5.4l-2.6 2.6-2.1-2.1z\"\/><\/svg><\/div><div><h3>1-Year Labor Warranty<\/h3><span class=\"badge\">Workmanship \u00b7 1 year<\/span><\/div><\/div>\n <p class=\"big\">If anything about the installation is wrong, we fix it \u2014 no charge, no trip fee \u2014 for one year from completion.<\/p>\n <div class=\"label\">What's covered<\/div>\n <ul class=\"ulist\">\n <li>Mounting, alignment & attachment points<\/li>\n <li>Sealing at every penetration we make<\/li>\n <li>Wiring routes & connections<\/li>\n <li>Controller & power supply installation<\/li>\n <li>Setup, zoning & programming<\/li>\n <\/ul>\n <div class=\"foot\"><b>Year one, end to end:<\/b> labor to replace any covered part is included too \u2014 parts and workmanship, the whole system.<\/div>\n <\/div>\n <\/div>\n <div class=\"shead\" style=\"margin:60px auto 30px\"><h2 style=\"font-size:clamp(1.6rem,3.2vw,2.2rem)\">What happens over time<\/h2><\/div>\n <div class=\"steps\">\n <div class=\"step\"><h3>Year one<\/h3><p>Parts, labor, and the trip are all included. If something fails, we handle it start to finish.<\/p><\/div>\n <div class=\"step\"><h3>Year two and beyond<\/h3><p>The part is still free. A standard service visit covers the technician's trip \u2014 or it's included with your Quarterly Maintenance Plan.<\/p><\/div>\n <div class=\"step\"><h3>Selling your home<\/h3><p>The Lifetime Guarantee is for you, the original owner, at this address. It ends when the property changes hands. New owners are welcome to call us for service at our standard rates.<\/p><\/div>\n <\/div>\n<\/div><\/section>\n\n\n\n<section class=\"pad\"><div class=\"wrap\"><div class=\"offer\">\n <span class=\"seal\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#fff\" stroke-width=\"2.4\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><path d=\"M9 12l2 2 4-4\"\/><\/svg> Our bold promise \u00b7 Seasonal lighting<\/span>\n <h2>Satisfaction Guaranteed or Your Lights Are FREE.<\/h2>\n <p>You approved the design. We install it. If it isn't right, we make it right \u2014 and if we can't, the lights are yours. Free.<\/p>\n <div class=\"steps red\">\n <div class=\"step\"><h3>Look at it lit<\/h3><p>The night your display goes up, step outside. If it isn't what you expected, tell us within 7 days of installation.<\/p><\/div>\n <div class=\"step\"><h3>We make it right<\/h3><p>Spacing, lines, colors, coverage \u2014 anything short of the design you approved \u2014 fixed at no charge.<\/p><\/div>\n <div class=\"step\"><h3>Your lights are free<\/h3><p>If we still can't make you happy, we take the display down, leave the lights with you, and you pay nothing. Anything you've paid is refunded.<\/p><\/div>\n <\/div>\n <p class=\"micro\" style=\"margin-top:22px\">Covers the design and installation you approved. Additions after installation are priced as additions. Seasonal holiday lighting only.<\/p>\n<\/div><\/div><\/section>\n\n\n\n<section class=\"pad mist\"><div class=\"wrap\">\n <div class=\"shead\"><div class=\"eyebrow\">Season-long service<\/div><h2>A dark bulb is our problem, not yours.<\/h2><\/div>\n <div class=\"stack\">\n <div class=\"si\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2.6\"><path d=\"M20 6L9 17l-5-5\"\/><\/svg><div><b>24-hour service<\/b> <span>\u2014 call or text and we're at your door within 24 hours. No service charge.<\/span><\/div><\/div>\n <div class=\"si\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2.6\"><path d=\"M20 6L9 17l-5-5\"\/><\/svg><div><b>Quick check first<\/b> <span>\u2014 if the whole display is off, press the reset button on the outdoor outlet (GFCI) and check the timer. Still dark? Call or text us.<\/span><\/div><\/div>\n <div class=\"si\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2.6\"><path d=\"M20 6L9 17l-5-5\"\/><\/svg><div><b>Covered, no charge<\/b> <span>\u2014 strands, bulbs, connections, timers, and extension runs we installed.<\/span><\/div><\/div>\n <div class=\"si\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2.6\"><path d=\"M20 12l-8 8-8-8V4h8z\"\/><circle cx=\"8\" cy=\"8\" r=\"1.2\"\/><\/svg><div><b>At a standard service charge<\/b> <span>\u2014 repairs after storms, snow or ice load, falling branches, animals, vehicles, or work by others; re-hanging after roof or exterior work.<\/span><\/div><\/div>\n <div class=\"si\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2.6\"><path d=\"M20 6L9 17l-5-5\"\/><\/svg><div><b>Takedown & storage<\/b> <span>\u2014 we remove it all in January, store your materials, and bring them back next season.<\/span><\/div><\/div>\n <div class=\"si\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#EC2227\" stroke-width=\"2.6\"><path d=\"M20 6L9 17l-5-5\"\/><\/svg><div><b>Damage-free guarantee<\/b> <span>\u2014 a clean home and a complimentary inspection when we're done.<\/span><\/div><\/div>\n <\/div>\n<\/div><\/section>\n\n\n\n<section class=\"pad\"><div class=\"wrap\">\n <div class=\"shead\"><div class=\"eyebrow\">Need us?<\/div><h2>How to make a claim.<\/h2><p class=\"lead\">Three steps. Most permanent-lighting issues are sorted without a truck ever leaving the shop.<\/p><\/div>\n <div class=\"steps\">\n <div class=\"step\"><h3>Contact us<\/h3><p>Call or text <a href=\"tel:15419334980\" style=\"color:var(--red);font-weight:700;text-decoration:none\">(541) 933-4980<\/a>, or email <a href=\"mailto:team@oregon.brightwrx.com\" style=\"color:var(--red);font-weight:700;text-decoration:none\">team@oregon.brightwrx.com<\/a>.<\/p><\/div>\n <div class=\"step\"><h3>Tell us what you're seeing<\/h3><p>Permanent systems can often be checked \u2014 and fixed \u2014 remotely through our control dashboard by your dedicated lighting technician.<\/p><\/div>\n <div class=\"step\"><h3>We fix or replace it<\/h3><p>If a part has failed or a repair is needed, we schedule a technician. Keep your installation paperwork \u2014 it shows your completion date and system details.<\/p><\/div>\n <\/div>\n <div class=\"cta-row\" style=\"justify-content:center\">\n <a class=\"btn btn-primary\" href=\"tel:15419334980\">Call or text (541) 933-4980<\/a>\n <a class=\"btn btn-dark\" href=\"mailto:team@oregon.brightwrx.com\">Email team@oregon.brightwrx.com<\/a>\n <\/div>\n<\/div><\/section>\n\n\n\n<section class=\"pad mist\"><div class=\"wrap\">\n <div class=\"shead\"><div class=\"eyebrow\">The honest list<\/div><h2>What's not covered.<\/h2><p class=\"lead\">So there are no surprises later.<\/p><\/div>\n <div class=\"xlist\">\n <div>Damage from impact, roofing or construction work, pressure washing, painting, or work on the system by anyone other than BrightWrx<\/div>\n <div>Fire, flood, wind-borne debris, falling trees, earthquake, lightning, power surges, vandalism, animals, or other events outside our control<\/div>\n <div>Your property's electrical supply, Wi-Fi and internet, mobile devices, and the third-party app and cloud services a permanent system relies on<\/div>\n <div>Normal aging \u2014 gradual change in brightness or color over many years, cosmetic weathering of hardware<\/div>\n <div>Systems that have been moved, relocated, or modified, and changes to the building after installation<\/div>\n <div>Customer-supplied or consumer-grade products you ask us to install \u2014 those carry their manufacturer's warranty (our labor warranty still covers our workmanship)<\/div>\n <\/div>\n<\/div><\/section>\n\n\n\n<section class=\"pad dark\"><div class=\"wrap\">\n <div class=\"shead\" style=\"margin-bottom:0\"><div class=\"eyebrow\">What backs it<\/div><h2>A guarantee is only as good as the company behind it.<\/h2><p class=\"lead\">We've been here nearly 20 years to honor every promise we've made \u2014 and we'll be here for this one.<\/p><\/div>\n <div class=\"stats\">\n <div class=\"stat\"><b>2006<\/b><span>Lighting Oregon since<\/span><\/div>\n <div class=\"stat\"><b>1,000+<\/b><span>Homes & businesses lit<\/span><\/div>\n <div class=\"stat\"><b>400+<\/b><span>Five-star reviews<\/span><\/div>\n <div class=\"stat sm\"><b>CCB #257964<\/b><span>Licensed, bonded & insured<\/span><\/div>\n <\/div>\n<\/div><\/section>\n\n\n\n<section class=\"pad mist\"><div class=\"wrap\">\n <div class=\"shead\"><div class=\"eyebrow\">Good questions<\/div><h2>The guarantee, in plain English.<\/h2><\/div>\n <div class=\"faq\">\n <details open><summary>What does \"lifetime\" actually mean?<\/summary><p>For as long as you, the original owner, own the property where the system was installed. Coverage begins the day your installation is complete and ends when the property changes hands \u2014 it doesn't transfer to a new owner.<\/p><\/details>\n <details><summary>Does the Lifetime Guarantee include labor?<\/summary><p>The part is always free. Labor and the trip are included for your first year under the 1-Year Labor Warranty. After that, a standard service visit covers the technician's time \u2014 or it's included with the Quarterly Maintenance Plan.<\/p><\/details>\n <details><summary>Does \"your lights are free\" apply to permanent lighting?<\/summary><p>No. That promise is for seasonal holiday displays \u2014 the lights we install for the season, take down, and store. Permanent lighting is a different product, installed once and designed to stay, and it's covered by the Lifetime Guarantee on materials and the 1-Year Labor Warranty on workmanship.<\/p><\/details>\n <details><summary>What if a light goes out during the season?<\/summary><p>It's our problem, not yours. Call or text and we're at your door within 24 hours, no service charge. Repairs after storms, falling branches, or work by others are done at a standard service charge.<\/p><\/details>\n <details><summary>I'm not rebooking next season \u2014 what happens to my lights?<\/summary><p>If we stored your lights and you don't rebook, we'll deliver them back to you at the start of the next season for a 10% storage-and-delivery fee based on your original installation cost. If you store them yourself, next season's 25% return-customer discount doesn't apply, since we can't inspect and maintain lights stored outside our facility.<\/p><\/details>\n <details><summary>Is the app or my Wi-Fi covered?<\/summary><p>The app, your Wi-Fi, and your phone sit outside the guarantee \u2014 but your dedicated lighting technician can usually get you reconnected remotely in a few minutes. Just call.<\/p><\/details>\n <details><summary>What if a roofer or painter damages the system?<\/summary><p>Work by others isn't covered by the guarantee, but it's usually a quick fix. Call us and we'll assess it and quote the repair before anything is done.<\/p><\/details>\n <details><summary>What if I ask you to install a consumer-grade product I bought myself?<\/summary><p>We'll install it, and our 1-Year Labor Warranty covers our workmanship. The product itself carries its manufacturer's warranty \u2014 the Lifetime Guarantee is for our professional permanent system.<\/p><\/details>\n <\/div>\n<\/div><\/section>\n\n\n\n<section class=\"pad\" style=\"padding:48px 0\"><div class=\"wrap\">\n <div class=\"fine\">\n <p><b>The fine print.<\/b> These guarantees are promises to repair or replace; they do not cover incidental or consequential costs such as loss of use. The seasonal guarantee applies to seasonal holiday lighting only; permanent lighting is covered by the Lifetime Guarantee and 1-Year Labor Warranty. If our crew damages your property, that is handled through our liability insurance \u2014 tell us right away. For lease accounts, coverage applies while the account is in good standing. Cancellation and refund terms before service are set out in your service agreement. Under federal law, these guarantees are limited warranties. Some states do not allow limits on incidental or consequential damages, so those limits may not apply to you. These guarantees give you specific legal rights, and you may also have other rights that vary from state to state.<\/p>\n <p>BrightWrx Holiday Lighting \u2014 Bend (formerly Christmas Lights Factory) \u00b7 Christmas Lights R US LLC \u00b7 Oregon CCB #257964 \u00b7 Effective October 2026.<\/p>\n <\/div>\n<\/div><\/section>\n\n\n\n<section class=\"pad final\"><div class=\"wrap\">\n <div class=\"eyebrow\" style=\"color:#ff8a8d\">Zero risk<\/div>\n <h2>Ready for the best-looking home on the block?<\/h2>\n <p class=\"lead\">Get a free, no-obligation estimate from Oregon's highest-rated lighting team. We design it, install it, maintain it, and take it down \u2014 and we put it all in writing.<\/p>\n <div class=\"cta-row\" style=\"justify-content:center\">\n <a class=\"btn btn-primary btn-lg\" href=\"https:\/\/brightwrx.com\/bend\/free-holiday-lighting-estimate\/\">Get my free estimate →<\/a>\n <a class=\"btn btn-ghost btn-lg\" href=\"https:\/\/lightdesigner.app\/peek\/brightwrx-bend\" rel=\"nofollow noopener\" target=\"_blank\">Design my home in 60s<\/a>\n <a class=\"btn btn-ghost btn-lg\" href=\"tel:15419334980\">Call (541) 933-4980<\/a>\n <\/div>\n <p class=\"ps\"><b>P.S.<\/b> \u2014 Remember: if you're not happy, your lights are free. The only thing you have to lose is another weekend on a ladder in the cold.<\/p>\n<\/div><\/section>\n\n<\/div>\n\n<\/body>\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Our Guarantees | BrightWrx Holiday Lighting \u2013 Bend Our guarantees \u2014 in writing We install it. We guarantee it. We manage it. Every BrightWrx install is backed in writing: a Lifetime Guarantee on permanent lighting materials, a one-year labor warranty, 24-hour seasonal service, and a seasonal promise that’s almost crazy. \u2605\u2605\u2605\u2605\u2605 400+ five-star reviews \u00b7 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3093","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/brightwrx.com\/bend\/wp-json\/wp\/v2\/pages\/3093","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brightwrx.com\/bend\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/brightwrx.com\/bend\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/brightwrx.com\/bend\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/brightwrx.com\/bend\/wp-json\/wp\/v2\/comments?post=3093"}],"version-history":[{"count":7,"href":"https:\/\/brightwrx.com\/bend\/wp-json\/wp\/v2\/pages\/3093\/revisions"}],"predecessor-version":[{"id":3104,"href":"https:\/\/brightwrx.com\/bend\/wp-json\/wp\/v2\/pages\/3093\/revisions\/3104"}],"wp:attachment":[{"href":"https:\/\/brightwrx.com\/bend\/wp-json\/wp\/v2\/media?parent=3093"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}