BrightWrx Western Kentucky – Terms of Service
Business Name: BrightWrx Western Kentucky
Contact Email: brian@precisionprowash.com
Phone Number: +1 (270) 350-9148
Mailing Address: 497 Oliver Road, Cadiz, KY 42211
1. Acceptance of Terms
By accessing our website, submitting a form, requesting a quote, or engaging with BrightWrx Western Kentucky services, you agree to these Terms of Service and any future revisions.
If you do not agree with these Terms, please discontinue use of our website and services.
2. Services Provided
BrightWrx Western Kentucky provides professional holiday lighting, Christmas light installation, permanent outdoor lighting, commercial and municipal lighting, maintenance, removal, storage, and related products and services.
All services are subject to availability, qualification, weather conditions, scheduling, material availability, and geographic service-area limitations.
3. Communication Consent
By submitting your information through our website, forms, or any other channel, you consent, where applicable, to receive communications from us via:
SMS/Text Message
Phone Call
Email
Direct Mail
You may update your communication preferences or opt out at any time.
4. SMS Messaging Terms
By providing your phone number and opting in to receive SMS communications, you agree to the following:
Message frequency may vary.
Standard message and data rates may apply.
You can opt out at any time by replying “STOP.”
For help, reply “HELP” or contact us at brian@precisionprowash.com or +1 (270) 350-9148.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors or service providers supporting customer service and business operations is permitted where necessary.
All other use-case categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties.
Consent to receive SMS messages is not a condition of purchasing services unless otherwise stated.
5. User Responsibilities
Users of BrightWrx Western Kentucky services and website agree to:
Provide accurate, complete, and current information.
Use services only for lawful purposes.
Avoid misuse of any part of our website, content, systems, or communications.
Provide accurate project and property information.
Inform BrightWrx Western Kentucky of hazards, restrictions, property conditions, or access limitations that could affect installation or service.
Comply with the terms of any signed proposal, estimate, agreement, or contract.
6. Quotes and Agreements
Quotes or estimates provided by BrightWrx Western Kentucky are non-binding until accepted or incorporated into a written agreement.
Final pricing may vary based on:
Product selection
Installation site conditions
Property size
Installation complexity
Customizations
Electrical requirements
Additional requested work
Changes to the original project scope
Contracts or written agreements may specify payment terms, scope of work, scheduling requirements, cancellation provisions, warranties, and other applicable terms.
7. Intellectual Property
All website content, branding, photos, videos, graphics, logos, designs, text, and other materials are owned by or licensed to BrightWrx Western Kentucky and are protected by applicable intellectual property laws.
Reuse, reproduction, modification, distribution, or commercial use without written permission is prohibited.
8. Limitation of Liability
To the fullest extent permitted by applicable law, BrightWrx Western Kentucky shall not be liable for indirect, incidental, special, or consequential damages arising from use of our website or services.
BrightWrx Western Kentucky is not responsible for delays or service interruptions caused by circumstances outside our reasonable control, including:
Weather
Ice or snow
High winds
Power outages
Supply-chain disruptions
Material shortages
Utility issues
Government restrictions
Acts of God
Third-party platform or service interruptions
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
9. Modifications
BrightWrx Western Kentucky may modify or update these Terms of Service periodically.
Updated Terms will be posted to our website.
Continued use of the website or services after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.
10. Governing Law
These Terms shall be governed by applicable laws of the Commonwealth of Kentucky and applicable federal law.
Any dispute arising from a specific installation, service agreement, invoice, or contract may also be governed by the dispute-resolution provisions contained in the applicable signed agreement.
Nothing in these Terms limits any rights or remedies that cannot legally be waived.
11. Contact Us
If you have any questions about these Terms, contact us:
BrightWrx Western Kentucky
Email: brian@precisionprowash.com
Phone: +1 (270) 350-9148
Mailing Address:
497 Oliver Road
Cadiz, KY 42211
12. Billing, Deposits, and Payments
12.1 Deposits
Deposits are due according to the applicable deposit invoice, proposal, or service agreement.
Installation dates and material orders may not be secured, and work may not be scheduled, until the required deposit has been paid.
Unless otherwise stated in writing, deposits may become non-refundable once:
Custom materials have been ordered.
Design work has begun.
Labor or scheduling resources have been committed.
Installation preparation has started.
Deposits may be applied toward materials procurement, scheduling, design, and other project preparation costs.
12.2 Invoice Payment Terms
General invoices are Net 30 from the invoice date unless other payment terms have been agreed to in writing.
Final invoices may be issued upon completion of installation or at milestones specified in the applicable service agreement.
Customers are responsible for reviewing invoices promptly and reporting billing questions in a timely manner.
12.3 Automatic Billing of Card or Payment Method on File
By providing a credit card, debit card, ACH account, or other payment method and authorizing BrightWrx Western Kentucky to keep that payment method on file, you authorize BrightWrx Western Kentucky to charge that payment method for amounts that become due under your approved proposal, invoice, or service agreement.
This may include:
Deposit invoices
Final invoices
Recurring service, maintenance, or subscription invoices
Approved change-order invoices
Approved additional-work invoices
Other authorized charges stated in an applicable agreement
You may request alternative payment terms, such as check, wire, ACH-on-demand, or another agreed method, before the applicable invoice becomes due.
If alternative terms have been agreed to in writing, those terms will supersede automatic billing for that specific invoice.
You agree to keep your payment method information current.
If a charge is declined, you remain responsible for the outstanding invoice amount and any fees permitted under these Terms and applicable law.
To dispute a specific automatic charge, contact us in writing at brian@precisionprowash.com.
12.4 Late Payments and Service Charges
Late payments may incur a service charge of up to 1.5% per month, or the maximum amount permitted by applicable law, whichever is less.
Where permitted by law, customers may also be responsible for reasonable costs incurred in collecting overdue balances, including collection expenses and legal costs.
12.5 Returns and Restocking
Standard products approved for return may be subject to a 15% restocking fee.
Returned items must be in acceptable condition and may be inspected before a refund or credit is issued.
Custom-manufactured, custom-cut, specially ordered, personalized, or otherwise project-specific materials are generally non-refundable and non-returnable once ordered.
12.6 Collection and Lien Rights
BrightWrx Western Kentucky reserves all payment, collection, and lien rights that may be legally available for qualifying work under applicable Kentucky law.
Any lien or collection remedy will be pursued only in accordance with applicable legal requirements.
Nothing in these Terms should be interpreted as creating a lien right where one does not otherwise exist under applicable law.
13. Cancellations and Refunds
For services involving custom materials:
Customers should provide cancellation notice at least 30 days before the scheduled installation whenever possible.
Deposits may be forfeited after custom materials have been ordered.
Customers may remain responsible for approved custom materials specifically ordered or manufactured for their project.
Custom materials may be non-refundable and non-returnable.
For standard installations:
Service cancellations should be made at least 72 hours before scheduled installation.
Late cancellations may result in forfeiture of the deposit or other charges where labor, materials, scheduling resources, or other costs have already been committed.
For cancellations or delays caused by unsafe weather or circumstances outside our reasonable control, BrightWrx Western Kentucky will make reasonable efforts to reschedule the work.
Weather-related rescheduling by BrightWrx Western Kentucky does not normally constitute cancellation of the customer’s project.
14. Installation and Service Terms
Installation dates are subject to weather conditions, crew availability, material availability, safety conditions, and other operational requirements.
BrightWrx Western Kentucky may reschedule work when necessary for safety or circumstances outside our reasonable control.
Customers must provide reasonable access to installation areas and inform BrightWrx Western Kentucky of:
Hazards
Access restrictions
Locked gates
Pets
Underground utilities
Irrigation systems
Fragile surfaces
Roof or structural issues
Electrical concerns
HOA or property restrictions
Other special requirements
Any additional work beyond the original project scope may be quoted separately and may require written approval.
Removal services, where included, will be scheduled within the timeframe specified in the service agreement, typically following the holiday season and subject to weather.
Orders requiring custom materials may require additional lead time.
15. Damage and Liability
BrightWrx Western Kentucky will use reasonable care while performing installation, maintenance, and removal services.
BrightWrx Western Kentucky is not responsible for pre-existing defects or damage involving:
Rooflines
Gutters
Fascia
Siding
Masonry
Landscaping
Electrical systems
Existing fixtures
Deteriorated surfaces
Structural defects
Customers should report any concerns related to our work promptly after installation or service.
BrightWrx Western Kentucky is not responsible for damage caused after installation by:
Extreme weather
Acts of God
Falling trees or branches
Animals
Vandalism
Third parties
Customer modifications
Unauthorized repairs
Electrical problems outside our control
Customers are responsible for normal electrical usage associated with installed lighting systems and for providing adequate electrical service unless otherwise agreed.
16. Warranty
Applicable warranties will be described in the customer’s proposal, service agreement, product documentation, or written contract.
For seasonal installations, BrightWrx Western Kentucky may provide maintenance or service during the agreed display period.
Warranty coverage generally does not include damage caused by:
Extreme weather
Vandalism
Animals
Unauthorized modifications
Customer damage
Electrical problems outside BrightWrx Western Kentucky’s control
Third-party interference
All warranty or service requests should be submitted to:
brian@precisionprowash.com
or
+1 (270) 350-9148
17. Custom Materials Acknowledgment
Customers acknowledge that certain materials may be specifically ordered, manufactured, cut, configured, or customized for their project.
Custom materials may not be suitable for resale or reuse on another property.
By approving a design or project requiring custom materials, the customer acknowledges that those materials may become non-refundable once ordered and that the customer may remain financially responsible for approved custom products even if the project is later cancelled.
18. Severability
If any provision of these Terms is found to be unenforceable, illegal, or invalid, that provision shall be limited, modified, or eliminated to the minimum extent necessary.
The remaining provisions will continue in full force and effect.
19. Licensing, Insurance, and Regulatory Compliance
BrightWrx Western Kentucky will maintain licenses, registrations, insurance, permits, or other authorizations required by applicable law for the services it performs.
Requirements may vary depending on:
Type of work
Project location
Electrical requirements
Commercial or residential classification
Local regulations
Nothing on this website should be interpreted as representing a specific professional license unless that license is expressly identified and verified.
20. Payment and Collection Rights
Customers are responsible for paying invoices according to the payment terms stated on the applicable invoice, proposal, contract, or service agreement.
If payment is not received when due, BrightWrx Western Kentucky may pursue lawful collection remedies available under applicable law.
Such remedies may include:
Written payment demands
Collection services
Legal proceedings
Recovery of permitted collection expenses
Any lien or security rights legally available for qualifying work
Any collection or lien remedy will be exercised only in accordance with applicable law.
21. Property Owner Authorization and Pre-Installation Requirements
Before work begins, BrightWrx Western Kentucky may:
Verify property ownership or obtain property-owner authorization.
Provide a written estimate or proposal.
Identify the agreed scope of work.
Request information concerning access, utilities, hazards, restrictions, and property conditions.
Require applicable deposits or approvals.
By approving work, the customer represents that they either:
Own the property where work will be performed, or
Have full authorization from the property owner to approve the work.
Tenants, property managers, agents, or other non-owner customers may be required to provide written authorization from the property owner before work begins.
22. Property Owner Responsibilities
Customers are responsible for informing BrightWrx Western Kentucky of any:
HOA requirements
Lease restrictions
Historic district restrictions
Municipal requirements
Property access restrictions
Known hazards
Utility issues
Special installation limitations
The customer is responsible for obtaining any owner approvals or permissions that are their responsibility unless BrightWrx Western Kentucky has agreed in writing to obtain them.
23. Dispute Resolution and Claims
If a dispute arises, both parties agree to make a reasonable effort to resolve the matter directly before pursuing formal legal proceedings.
Customers should contact:
brian@precisionprowash.com
or
+1 (270) 350-9148
BrightWrx Western Kentucky may request relevant documentation, photographs, invoices, contracts, communications, or other information needed to investigate a dispute or claim.
If the dispute cannot be resolved informally, either party may pursue remedies available under the applicable agreement and applicable law.
Warranty claims must be submitted within any applicable warranty period.
24. Third-Party Services
Our website or services may use third-party providers for functions including:
Payment processing
Scheduling
Customer relationship management
SMS and email communications
Website forms
Website hosting
Analytics
Design tools
Financing or payment services
BrightWrx Western Kentucky is not responsible for interruptions, errors, security incidents, or service failures caused exclusively by third-party platforms outside our reasonable control.
Use of third-party services may also be subject to the third party’s own terms, conditions, and privacy policies.
25. Authorization to Proceed
By accepting a proposal, paying a deposit, approving an estimate electronically, signing an agreement, or otherwise authorizing BrightWrx Western Kentucky to perform work, you represent and warrant that:
You are the property owner or have authority from the property owner to authorize the work.
You have provided accurate project and property information.
You understand the agreed scope of work.
You agree to the payment terms specified in the applicable proposal, invoice, contract, or service agreement.
You understand that approved custom materials may become non-refundable after they are ordered.
Where applicable, you authorize billing of an approved payment method according to the agreed payment terms.
You authorize BrightWrx Western Kentucky to perform the approved services.
For tenants or non-property owners, written authorization from the property owner may be required before work begins.
26. Entire Agreement
These website Terms supplement any project-specific proposal, estimate, invoice, contract, or service agreement between the customer and BrightWrx Western Kentucky.
If there is a conflict between these website Terms and a signed project-specific agreement, the signed agreement will control with respect to that project.
BrightWrx Western Kentucky
497 Oliver Road
Cadiz, KY 42211
Email: brian@precisionprowash.com
Phone: +1 (270) 350-9148
Last Updated: October 7, 2026
