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What is BrightWrx Holiday Lighting?

BrightWrx Holiday Lighting is a professional holiday and permanent lighting company based in Bend, Oregon. We were founded in 2006 by Brennan and Melody Morrow under the name Christmas Lights Factory. In 2026, we rebranded to BrightWrx Holiday Lighting. Same owners, same team, same quality — just a name that reflects everything we do now, including permanent year-round lighting.

Is BrightWrx the same company as Christmas Lights Factory?

Yes. BrightWrx Holiday Lighting is the new name for Christmas Lights Factory, which has served Central Oregon since 2006. Brennan and Melody Morrow still own and operate the company. The rebrand happened because we expanded beyond seasonal holiday lighting into permanent architectural lighting — and "Christmas Lights Factory" did not reflect the full scope of what we offer. Your warranty, your account, your history with us — nothing changed except the name on the truck.

How long has BrightWrx been in business in Bend?

Since 2006. That is nearly 20 years of professional lighting work in Central Oregon. We have served over 1,000 customers and earned more than 300 five-star reviews — making us Oregon's highest-rated holiday lighting installer.

Is BrightWrx locally owned?

Yes. BrightWrx Holiday Lighting — Bend is locally owned and operated by Brennan and Melody Morrow. We are not a franchise. We are not a national chain. We live here, our kids grew up here, and we have been part of this community since 2006. Our office is located at 2900 NW Clearwater Dr STE 200, Bend, Oregon 97701.

Is BrightWrx licensed and insured in Oregon?

Yes. We are licensed, bonded, and insured in Oregon. Our CCB (Construction Contractors Board) number is 257964. We carry full commercial liability insurance. You can verify our license on the Oregon CCB website at any time.

What areas does BrightWrx Bend serve

We serve all of Bend and the surrounding Central Oregon communities including Redmond, Sisters, Sunriver, Tumalo, Terrebonne, La Pine, Madras, and Prineville. We also service commercial properties throughout Deschutes, Jefferson, and Crook counties.

What is included in a holiday lighting installation?

Everything. We handle the complete process from start to finish: custom design consultation, professional installation, all materials (lights, clips, cords, timers), mid-season maintenance if anything goes out, and full takedown and storage after the season ends. You do not need to provide any materials or be home during installation. We arrive, install, and your lights turn on automatically that evening.

Do I need to buy the lights or do you provide them?

We provide all lights and materials. Our commercial-grade LED lights are custom-fit for your home and become yours after the first season. You own the lights outright — there is no contract locking you in year after year. If you choose to use us again the following season, you only pay for installation, maintenance, and takedown.

What type of lights do you use for holiday installations?

We use commercial-grade LED lights exclusively. Our standard is the C9 bulb style — the large, classic Christmas bulb — spaced for maximum visual impact along your rooflines, eaves, peaks, and landscaping. LED lights are brighter, last longer, use significantly less energy, and hold up to Central Oregon's freezing temperatures and wind far better than incandescent bulbs.

Can I choose my own colors?

Absolutely. Warm white is our most popular color for Bend homes — it pairs beautifully with the mountain contemporary architecture throughout the area. But we carry a full range of colors including cool white, multicolor, red, green, blue, and custom combinations. Your designer will walk through color options during the consultation.

When should I book my holiday lighting installation?

As early as possible. Our schedule fills on a first-come, first-served basis starting in late summer. Most Bend installations happen between late October and early December. If you wait until November, we may still be able to fit you in, but the earlier you book, the more flexibility you have on timing and design.

How early can lights be installed?

We begin installations in mid to late October. Many Bend homeowners prefer early installation so the lights are ready before Thanksgiving. We set your timer so the lights do not turn on until you want them to — installing early does not mean they are lit in October.

When do you take down the lights?

Takedown typically runs from early January through mid-February, depending on the schedule. We will coordinate a removal date with you after the holidays. During takedown, we remove all lights, inspect your roofline for any issues, organize and label your lights, and store them in a labeled bin. We leave it on your porch or store it for you, depending on your preference.

Do I need to be home for installation or takedown?

No. Most of our Bend customers are not home during installation or takedown. We coordinate the date in advance, and our crew handles everything. You come home to a fully lit house. If you are home, we are happy to walk you through the display and the timer setup.

What happens if a bulb goes out during the season?

Call us. We will be on-site within 24 hours to replace it at no charge. Mid-season maintenance is included in every installation. You never have to change a bulb, climb a ladder, or troubleshoot anything yourself.

Do you install lights on trees, bushes, and landscaping — not just rooflines?

Yes. We do full-property lighting including rooflines, eaves, peaks, ridgelines, dormers, windows, columns, porches, railings, walkways, trees (including large conifers), bushes, hedges, and other landscaping features. We also install wreaths, garlands, and custom accent pieces. If you can dream it, we can build it.

Do you work on multi-story homes?

Yes. We have the equipment, training, and insurance to safely install on multi-story homes, steep rooflines, and complex architectural features. Many of the homes in Northwest Crossing, Broken Top, Awbrey Butte, and Tetherow have two and three-story rooflines — we handle them regularly.

Do you install commercial holiday lighting?

Yes. We install holiday lighting for commercial properties, retail centers, restaurants, hotels, resorts, HOAs, municipal buildings, and event venues throughout Central Oregon. Some of our commercial clients include the Redmond Municipal Airport, Hilton Garden Inn, Hampton Inn and Suites, Brasada Ranch, the SHARC Center in Sunriver, and Compass Commercial properties. Commercial projects are quoted individually based on scope.

What is permanent lighting?

Permanent lighting is a professional-grade LED system that is installed once along your roofline, eaves, or architectural features — and stays there year-round. The lights are virtually invisible during the day. At night, you control them from your phone. Change colors for Christmas, Halloween, the Fourth of July, game day, a birthday party, or just a warm white glow on a Tuesday night. One installation. Every occasion.

What product does BrightWrx install for permanent lighting?

We install a professional-grade, commercial-quality RGB2 LED system — the same product line used on commercial buildings, resorts, and high-end residential properties. This is not a consumer product you buy at a retail store. It is purpose-built for permanent outdoor installation with full-spectrum color-changing capability, app control, and components rated for long-term exposure to UV, wind, rain, snow, and Central Oregon's temperature extremes.

How is permanent lighting different from leaving Christmas lights up year-round?

Completely different. Traditional Christmas lights are designed for seasonal use — they are not engineered for year-round sun exposure, and they cannot change colors or be controlled from your phone. Permanent architectural lighting is a purpose-built system with commercial-grade LED modules, weatherproof wiring, and a discreet track that mounts flush against your roofline. During the day, you barely notice it is there. At night, it transforms your home.

Can I control the lights from my phone?

Yes. Every permanent lighting installation includes full app control. You can change colors, create custom scenes, set schedules, adjust brightness, and program themes for specific holidays or events — all from your smartphone. The system works on both iOS and Android.

How many colors are available?

Millions. The RGB2 system produces a full spectrum of colors, from warm white to deep red to electric blue and everything in between. You can display a single color, multiple colors, gradients, patterns, and animated effects. Most homeowners keep it on warm white 90 percent of the time and switch to themed colors for holidays and events.

What occasions can I use permanent lights for?

Anything. Christmas (red and green or classic white), Halloween (orange and purple), Fourth of July (red, white, and blue), Valentine's Day, St. Patrick's Day, Easter, birthdays, graduation parties, Oregon State game days, University of Oregon game days, or just a clean white accent every night. One system handles all of it.

Are the lights visible during the day?

Barely. The mounting track and LED modules are designed to sit flush against your fascia or soffit. From the street, the system is virtually invisible during daylight hours. This is one of the biggest differences between professional-grade permanent lighting and consumer products — ours disappears by day and transforms your home by night.

How long does a permanent lighting installation take?

Most residential installations in Bend are completed in one day. Larger homes or complex rooflines may take two days. Commercial properties vary based on scope. We will give you a clear timeline during your on-site lighting assessment.

What is the warranty on permanent lighting?

Every permanent lighting installation comes with our Lifetime Guarantee on all materials and product components. If a component fails, we replace it. Our labor and installation are covered by a 1-year service warranty — if something is wrong with our workmanship, we come back and fix it at no charge.

Can permanent lights handle Central Oregon winters?

Yes. The system we install is rated for extreme temperature ranges, including the sub-zero nights Bend sees in December and January. These are the same commercial-grade components used on buildings in mountain climates across the country. We have tested them through nearly two decades of Central Oregon winters.

Can I add permanent lighting to just part of my house?

Yes. Many Bend homeowners start with just their front roofline or primary eave and add more later. The system is modular and expandable. We design every installation to allow for future additions without rework.

Can you install Govee lights on my house?

Yes. We do install Govee products if that is what you prefer. However, before any Govee installation, we will present you with a side-by-side comparison of the Govee system and our professional-grade permanent lighting system so you can make a fully informed decision. In many cases, the price difference is smaller than you would expect — and the quality, warranty, and longevity are dramatically different.

What is the difference between Govee and BrightWrx permanent lighting?

Govee is a consumer-grade product designed primarily for DIY installation. Our professional-grade system is a commercial-quality product designed for permanent outdoor use. The key differences: Govee uses adhesive mounting that degrades in UV and weather — ours uses a mechanical track system screwed into your fascia. Govee has no professional installation warranty — we provide a Lifetime Guarantee on materials and a 1-year labor warranty. Govee's components are rated for approximately 50,000 hours under ideal conditions — our system is tested for long-term permanent outdoor exposure through real Central Oregon weather cycles including UV, snow, ice, wind, and temperature swings from below zero to over 100 degrees. Govee has documented product recalls and fire safety concerns reported to the U.S. Consumer Product Safety Commission — our system is professionally installed to code by licensed, insured installers.

Is Govee cheaper than professional permanent lighting?

On paper, sometimes — but the gap is often smaller than people expect once you factor in professional installation labor for both options. More importantly, Govee systems typically need replacement within a few years due to weather degradation, adhesive failure, and component burnout. Our system is installed once, warrantied for life on materials, and professionally maintained. Over a five to ten year window, the professional system costs less and performs dramatically better.

Should I install permanent lights myself?

We are biased, but here is the honest answer: if you are comfortable on a ladder, have the right safety equipment, and are installing a consumer product on a single-story home, DIY is an option. But most Bend homes have steep rooflines, multi-story sections, and complex architecture that make DIY installation genuinely dangerous. Beyond safety, a professional installation means proper mounting, clean wiring, code compliance, full warranty coverage, and someone to call when something goes wrong. The majority of homeowners who attempt DIY permanent lighting end up calling a professional to fix or redo the installation within the first year.

I already bought Govee lights — can you install them?

Yes. If you have already purchased Govee or another consumer product, we will install it for you. We will also show you what the professional alternative looks like and costs so you have full information before we start. There is no pressure — if you want us to install the Govee system, we will do it right.

How much does holiday lighting installation cost in Bend?

It depends on your home size, design complexity, and how much of the property you want lit. As a general guide: a smaller Bend home (under 2,000 sq ft) with front eave lighting typically runs $500 to $1,000. A mid-size home (around 3,000 sq ft) with eaves, peaks, and some landscaping runs $1,000 to $2,500. Larger homes, multi-story properties, and custom displays start at $2,500 and go up from there. Commercial projects range from $1,000 to over $100,000 depending on the property. Every estimate is custom and free — no obligation.

How much does permanent lighting cost in Bend?

Residential permanent lighting is typically priced in the range of $25 to $30 per linear foot, depending on roofline complexity, multi-story access, and architectural details. A typical single-story Bend home with 100 to 150 linear feet of roofline would fall in the $2,500 to $4,500 range. Larger homes, wrap-around installations, and multi-story properties are quoted individually. We will give you an exact price during your on-site lighting assessment.

Do you offer free estimates?

Yes. Every estimate is free, and there is no obligation. Most estimates are delivered within 24 hours. You can request one at brightwrx.com/bend/free-estimate or call us directly at (541) 933-4980. For many properties, we can provide an accurate quote remotely using satellite imagery and property data. For more complex projects, we schedule an on-site lighting assessment.

Do you offer financing or payment plans?

For permanent lighting, we offer a lease option for both residential and commercial customers. The lease structure includes a down payment that covers materials and installation labor, with the remaining balance spread over a 12-month lease term. Leases renew year-to-year at a standard rate with no additional deposit. This is especially popular with commercial properties because the lease payment can be categorized as a property maintenance or CAM expense.

Is there a discount for returning customers?

Yes. Returning holiday lighting customers receive a 25 percent loyalty discount. For permanent lighting, existing seasonal customers receive a special loyalty promotion: your prior-year seasonal payment is credited toward your permanent lighting installation. This is our way of saying thank you for being a long-term customer.

Do I pay before or after installation?

For holiday lighting, we require a deposit for materials upon booking, with the remaining balance due at installation. For permanent lighting, payment terms are outlined in your proposal based on the scope and whether you are purchasing outright or leasing.

What is your price match guarantee?

If you find an equal permanent lighting system — meaning commercial-grade product with a lifetime warranty on materials — installed by a licensed, insured contractor, we will beat that price by 10 percent. The product must be equivalent grade with an equivalent warranty. Consumer products like Govee do not qualify for the price match because they are not the same category of product.

What is the Lifetime Guarantee?

Our Lifetime Guarantee covers all materials and product components on every installation — both holiday and permanent. If a light fails, a clip breaks, a cord goes bad, or any material component stops working, we replace it. No charge. No expiration. This is not a marketing phrase — it is our actual policy, and we have stood behind it since 2006.

What does "satisfaction guaranteed or your lights are free" mean?

Exactly what it says. If you are not 100 percent satisfied with your lighting installation, we will make it right. And if we cannot make it right, we take the lights down and leave them with you at no charge. They are yours. This guarantee has been in place since the day we started. It is not a gimmick — it is how we built 300 five-star reviews.

What is the labor warranty on permanent lighting?

Our permanent lighting installations come with a 1-year service warranty on labor and installation. If something is wrong with our workmanship — a loose connection, a mounting issue, anything related to how we installed it — we come back and fix it at no charge within that first year. The materials themselves are covered for life under our Lifetime Guarantee.

What is the labor warranty on holiday lighting?

Holiday lighting includes full mid-season maintenance at no additional cost. If any light goes out, a strand fails, or anything needs attention during the season, call us and we will be on-site within 24 hours to fix it. That is included in your installation price — there is no extra charge for maintenance calls.