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Terms & Conditions

BrightWrx Holiday Lighting – Terms of Service

Business Name: BrightWrx Holiday Lighting – Formerly Christmas Lights Factory Contact Email: team@email.christmaslightsfactory.com Phone Number: (541) 933-4980 Mailing Address: 242 Southwest 4th Street STE F, Madras, OR 97741 CCB License #: 257964


1. Acceptance of Terms

By accessing our website, submitting a form, or engaging with BrightWrx Holiday Lighting – Formerly Christmas Lights Factory services, you agree to these Terms of Service and any future revisions. If you do not agree with these terms, please discontinue use of our site and services.

2. Services Provided

BrightWrx Holiday Lighting—formerly Christmas Lights Factory—provides professional holiday lighting, Christmas lights installation, permanent lighting, and related products and services. All services are subject to availability, qualification, and geographic service area limitations.

3. Communication Consent

By submitting your information through our website, forms, or any other channel, you consent to receive communications from us via:

  • SMS/Text Message
  • Phone Call
  • Email
  • Direct Mail

You may update your preferences or opt out at any time.

4. SMS Messaging Terms

By providing your phone number and opting in to receive SMS communications, you agree to the following:

  • Message frequency may vary
  • Standard message and data rates may apply
  • You can opt out at any time by replying “STOP”
  • For help, reply “HELP” or contact us at team@email.christmaslightsfactory.com or (541) 933-4980
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes
  • Information sharing to subcontractors in support services, such as customer service, is permitted
  • All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

5. User Responsibilities

Users of BrightWrx Holiday Lighting – Formerly Christmas Lights Factory services and website agree to:

  • Provide accurate, complete, and current information
  • Use services only for lawful purposes
  • Avoid misuse of any part of our website, content, or communications
  • Accept responsibility for any outcomes resulting from use of our services

6. Quotes and Agreements

Quotes or estimates provided by BrightWrx Holiday Lighting – Formerly Christmas Lights Factory are non-binding until a written agreement is signed. Final pricing may vary based on product selection, installation site conditions, or customizations.

All quotes and contracts will display our CCB License #257964. Written contracts are required for all work exceeding $2,000. Contracts will specify payment terms, scope of work, and your rights regarding liens and dispute resolution.

7. Intellectual Property

All website content, branding, photos, logos, and other materials are owned or licensed by BrightWrx Holiday Lighting – Formerly Christmas Lights Factory and are protected by applicable intellectual property laws. Reuse without written consent is prohibited.

8. Limitation of Liability

BrightWrx Holiday Lighting – Formerly Christmas Lights Factory shall not be held liable for any indirect, incidental, or consequential damages arising from use of our website or services, including delays due to weather, supply chain disruptions, or third-party tools.

9. Modifications

BrightWrx Holiday Lighting – Formerly Christmas Lights Factory may modify or update these Terms of Service at any time. Updated terms will be posted to our website. Continued use of services constitutes acceptance of any changes.

10. Governing Law

These Terms shall be governed by the laws of the State of Oregon, where BrightWrx Holiday Lighting – Formerly Christmas Lights Factory is registered and operated. Any legal disputes must be resolved in the jurisdiction of that state.

11. Contact Us

If you have any questions about these Terms, contact us:

  • Email: team@email.christmaslightsfactory.com
  • Phone: (541) 933-4980

12. Billing, Deposits, and Payments

12.1 Deposits

Deposits are due upon receipt of the deposit invoice. Installation dates and material orders are not secured, and no work is scheduled, until the deposit is paid in full. All deposits are non-refundable once paid. Deposits secure your installation date and cover initial materials procurement, scheduling, and design costs.

12.2 Invoice Payment Terms

General invoices are Net 30 from the invoice date unless other terms have been agreed to in writing. Final invoices are issued upon completion of installation or at milestones specified in your service agreement.

12.3 Automatic Billing of Card on File

By providing a credit card, debit card, or ACH payment method to BrightWrx Holiday Lighting – Formerly Christmas Lights Factory — whether through our website, a signed agreement, a deposit transaction, or any other channel — you authorize us to automatically charge that payment method on file for any invoice issued to your account when payment becomes due, including:

  • Deposit invoices, on the date of issuance
  • Final invoices, on the Net 30 due date
  • Recurring service, maintenance, or subscription invoices, on each billing cycle
  • Approved change-order or additional-work invoices, on their stated due date

You may request alternative payment terms (such as check, wire, ACH-on-demand, or a different due date) in writing before work begins or before the invoice becomes due. If alternative terms have been agreed to in writing, those terms supersede automatic card billing for that specific invoice. Otherwise, the card on file will be charged automatically.

You agree to keep the payment method on file current. If a charge is declined, you remain responsible for the invoice amount, any late fees under Section 12.4, and any fees imposed by your card issuer or bank.

To dispute a specific automatic charge, contact us in writing within 7 days at team@email.christmaslightsfactory.com.

12.4 Late Payments and Service Charges

Late payments may incur a service charge of 1.5% per month (18% APR) or the maximum allowed by law, whichever is less, with a $50 minimum, plus all costs of collection including reasonable attorney fees, lien preparation and filing fees, and court costs.

12.5 Returns and Restocking

A 15% restocking fee applies to all returned products, whether custom-ordered or from standard inventory. This fee covers handling, inspection, repackaging, and inventory management costs. Custom-ordered materials are non-refundable and non-returnable under any circumstances.

12.6 Construction Lien Rights

BrightWrx Holiday Lighting – Formerly Christmas Lights Factory retains the right to file a construction lien against your property for any unpaid invoice, in accordance with Oregon’s Construction Lien Law (ORS Chapter 87). This right applies whether or not a payment method is on file and whether or not automatic billing has been attempted. See Sections 20 and 21 for the full Notice of Right to a Lien and collection terms.

13. Cancellations and Refunds

For services involving custom materials:

  • Cancellations must be made at least 30 days before scheduled installation
  • This extended notice period is required due to the lead time for ordering and manufacturing custom products
  • Cancellations made less than 30 days before installation will forfeit the entire deposit, and the client remains responsible for all custom materials ordered

For standard installations:

  • Service cancellations must be made at least 72 hours before scheduled installation
  • Cancellations made less than 72 hours before installation will forfeit the entire deposit

For cancellations due to weather or acts of God, BrightWrx Holiday Lighting – Formerly Christmas Lights Factory will reschedule at no additional charge. Custom-ordered materials are non-refundable and non-returnable under any circumstances. Standard inventory items may be returned within 14 days subject to the 15% restocking fee outlined in Section 12.5.

14. Installation and Service Terms

Installation dates are subject to weather conditions and may be rescheduled at BrightWrx Holiday Lighting – Formerly Christmas Lights Factory’s discretion for safety reasons. Client must ensure clear access to installation areas and inform BrightWrx Holiday Lighting – Formerly Christmas Lights Factory of any hazards, restrictions, or special requirements.

Any additional work beyond the original scope will be quoted separately and requires written approval. Removal services, if included, will be scheduled within the timeframe specified in your service agreement, typically January through February, weather permitting. Orders requiring custom materials may have extended lead times of 2–4 weeks from deposit date.

15. Damage and Liability

BrightWrx Holiday Lighting – Formerly Christmas Lights Factory maintains comprehensive insurance but is not responsible for pre-existing damage to rooflines, gutters, or property. Client agrees to inspect and approve installation within 48 hours of completion. Any concerns must be reported immediately.

BrightWrx Holiday Lighting – Formerly Christmas Lights Factory is not liable for damage caused by extreme weather, acts of God, or third-party interference after installation is complete. Clients assume responsibility for electrical costs and ensuring adequate power supply.

16. Warranty

BrightWrx Holiday Lighting – Formerly Christmas Lights Factory provides a seasonal warranty on all installations, covering equipment failure and workmanship issues through the removal date specified in your agreement. This warranty does not cover damage from weather events, vandalism, or client modifications.

Replacement of burned-out bulbs during the season is subject to service call fees unless covered by a maintenance agreement. All warranty claims must be submitted in writing to team@email.christmaslightsfactory.com.

17. Custom Materials Acknowledgment

Client acknowledges that custom materials are specifically ordered or manufactured for their project and cannot be resold or repurposed. By approving designs requiring custom materials, client accepts the 30-day cancellation requirement and understands they are financially responsible for all custom products ordered on their behalf, regardless of installation status.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

19. Oregon Construction Contractors Board (CCB) License Disclosure

BrightWrx Holiday Lighting – Formerly Christmas Lights Factory is a licensed contractor in the State of Oregon.

CCB License Number: 257964

The Construction Contractors Board has jurisdiction for resolution of certain disputes between contractors and consumers. For information about how to file a complaint, contact:

Oregon Construction Contractors Board PO Box 14140 Salem, OR 97309-5052 Phone: 503-378-4621 Website: www.oregon.gov/ccb

20. NOTICE OF RIGHT TO A LIEN – REQUIRED BY OREGON LAW

NOTICE TO OWNER: INFORMATION ABOUT CONSTRUCTION LIENS

Under Oregon’s construction lien law, those who work on your property or provide labor, equipment, or materials and are not paid have a right to enforce their claim for payment against your property. This claim is known as a construction lien.

If your contractor or a subcontractor fails to pay subcontractors, suppliers, or laborers or neglects to make other legally required payments, the people who are owed money may look to your property for payment, even if you have paid your contractor in full.

To protect yourself, you should:

  • Require your contractor to provide lien waivers from all subcontractors and material suppliers
  • Pay with checks made jointly payable to the contractor and subcontractors/suppliers
  • Verify that your contractor has paid all bills before making final payment

BrightWrx Holiday Lighting – Formerly Christmas Lights Factory RIGHT TO LIEN: By engaging our services, you acknowledge that BrightWrx Holiday Lighting – Formerly Christmas Lights Factory maintains the right to file a construction lien against your property under ORS Chapter 87 if payment is not received according to the terms of our agreement. This lien may be filed up to 75 days after completion of residential work or 90 days for commercial work.

21. Payment Terms and Collection Rights

Payment Due: Deposits are due upon receipt. General invoices are Net 30 from the invoice date unless other terms have been agreed to in writing. Cards on file will be billed automatically as described in Section 12.3.

Late Payment Charges: Accounts not paid by the due date will incur:

  • Late fee of 1.5% per month (18% APR) or $50 minimum, whichever is greater
  • All costs of collection including reasonable attorney fees
  • Lien preparation and filing fees if applicable

Lien Rights: If payment is not received within 30 days of the due date, BrightWrx Holiday Lighting – Formerly Christmas Lights Factory may:

  • Send a Notice of Intent to Lien via certified mail
  • File a construction lien against your property
  • Pursue legal action to foreclose on the lien
  • Report delinquent accounts to credit bureaus

Once a lien is filed:

  • It will appear on your property title
  • Interest accrues at 9% per annum (Oregon statutory rate)
  • You will be responsible for all legal fees and costs
  • The lien must be satisfied before selling or refinancing your property

22. Pre-Installation Notifications

IMPORTANT PROPERTY OWNER PROTECTIONS:

Before work begins, BrightWrx Holiday Lighting – Formerly Christmas Lights Factory will:

  • Verify property ownership or obtain owner authorization
  • Provide written estimate of all costs
  • Disclose any subcontractors who will perform work
  • Provide our CCB license number on all contracts and invoices

Your Rights as a Property Owner:

  • You may require a performance bond
  • You have the right to receive a list of all subcontractors
  • You may request lien waivers as work progresses
  • You can file a complaint with the CCB if disputes arise

23. Dispute Resolution and Claims

CCB Dispute Resolution: For amounts up to $75,000, disputes may be resolved through the CCB’s dispute resolution process. This is often faster and less expensive than court proceedings.

Claims Against Bond: BrightWrx Holiday Lighting – Formerly Christmas Lights Factory maintains a surety bond as required by the CCB. Claims against this bond must be filed within the timeframes specified by Oregon law.

Warranty Claims: All warranty claims must be submitted in writing within the warranty period. The CCB requires contractors to honor written warranties.

24. Required Consumer Notice

NOTICE: You may be protected by a bond filed with the Construction Contractors Board. If you suffer damages as a result of BrightWrx Holiday Lighting – Formerly Christmas Lights Factory’s breach of contract, you may be able to file a claim against the bond. Contact the CCB for more information.

Consumer Protection Notice: Oregon law requires contractors to be licensed and bonded. You should verify that BrightWrx Holiday Lighting – Formerly Christmas Lights Factory is properly licensed by calling the CCB at 503-378-4621 or visiting www.oregon.gov/ccb.

25. Authorization to Proceed

By accepting our services, you represent and warrant that:

  • You are the property owner or have full authority to authorize work
  • You understand BrightWrx Holiday Lighting – Formerly Christmas Lights Factory’s right to file a lien for non-payment
  • You authorize automatic billing of the payment method on file as described in Section 12.3, unless alternative payment terms have been agreed to in writing
  • You have received all required notices and disclosures
  • You agree to the payment terms specified in our agreement

For tenants or non-owners: You must provide written authorization from the property owner before work can begin.


BrightWrx Holiday Lighting – Formerly Christmas Lights Factory CCB License #257964 | Bonded & Insured Construction Contractors Board: 503-378-4621 | www.oregon.gov/ccb

Last Updated: June 2026